Vital Care LLC was founded with a clear purpose: to bring compassion, clarity, and clinical excellence to the assessment process for individuals navigating long-term care. After years of serving in hospice, insurance-based care management, and interdisciplinary care coordination, our founder Caroline recognized how deeply people rely on accurate, respectful, and timely assessments to access the support they need. We believe that the quality of an assessment can shape the entire trajectory of a person’s care, which is why we approach every evaluation with empathy, precision, and unwavering commitment to person-centered care.

Caroline is UAI certified and trained in Medicaid LTSS Level of Care Review, bringing a strong foundation in functional, cognitive, and psychosocial evaluation. Her extensive background in hospice and case management gives her a unique ability to see the whole person, not just the checklist. She listens deeply, documents thoroughly, and partners with agencies, care organizations, and families across Virginia to deliver high-quality assessments. Vital Care LLC is more than an assessment service—it’s a promise to honor each person’s story, needs, and dignity through careful, compassionate, and clinically sound evaluation.